Last updated: 21.01.2025

This Privacy Policy explains how Ray Global Smart Tech PTE. LTD (“RAY”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website or interact with our brand.
We are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA) and, where applicable, the General Data Protection Regulation (GDPR).

We may collect the following types of personal information:
a) Information You Provide Voluntarily

• Full name
• Email address
• Phone number
• Company name
• Country / region
• Any information you submit via contact forms, email, or inquiries

b) Automatically Collected InformationWhen you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

This data is collected using cookies and similar technologies.

We collect and use personal data for the following purposes:

• Responding to inquiries and contact requests
• Providing information about our products and services
• Communicating with partners, distributors, and customers
• Improving website functionality and user experience
• Marketing and promotional activities (where consent is given)
• Compliance with legal and regulatory obligations

Depending on your location, we process personal data based on:

• Your consent
• The necessity to perform a contract or pre-contractual obligations
• Our legitimate business interests
• Compliance with legal obligations

Our website uses cookies to enhance user experience and analyze website traffic.
Cookies may be used to:

• Remember user preferences
• Understand how visitors interact with the site
• Improve website performance
• You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

We do not sell or rent your personal data.
We may share personal data only with:

• Trusted service providers (IT, hosting, analytics, marketing support)
• Logistics or operational partners where required
• Legal or regulatory authorities if required by law
• All third parties are required to protect your data and use it only for specified purposes.

As an international company with operations and partners in multiple countries (including Singapore and China), your personal data may be transferred and processed outside your country of residence.
We ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We implement appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

While no system is completely secure, we continuously improve our security practices to protect your information.

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Withdraw consent at any time
• Request deletion of your personal data
• Object to or restrict certain data processing activities

To exercise your rights, please contact us using the details provided above.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.
We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Ray Global Smart Tech PTE. LTD
Email: victoria.m@rayprof.com
Head Office: Singapore